Released on = November 14, 2006, 2:51 pm

Press Release Author = JT Smith

Industry = Human Resources

Press Release Summary = Sterling Management Systems is set to deliver world-class
seminars on “How To Hire And Handle Personnel” “How To Increase Productivity”
“World-Class Customer Service” in Chicago.

Press Release Body = In its continuing drive to help Sterling Management clients
excel, Sterling Management Systems will present a Practice Management Workshop,
December 2nd and 3rd in Chicago’s beautiful Allerton Crowne Plaza Hotel with unique
Sterling Management seminars designed to demystify the process of finding, hiring
and handling employees that will be productive and provide world-class customer
service.

Sterling Management experts appreciate that finding good staff can seem a daunting
task. At Sterling’s interactive Chicago “How to Hire and Handle Personnel” seminar,
professional practice owners will learn the secrets of finding and hiring the best
staff for their practices. This unique Sterling Management Seminar will cover
hiring techniques from A to Z from placing the right kind of ad, to deciding what
kind of people an owner really needs, to how to test applicants, to how an owner
should handle new employees once they’re hired.

Once a Sterling Management client has hired the right staff, he or she needs to know
what actions will increase productivity and job satisfaction in the practice.
Sterling’s Chicago workshop has a seminar that will give clients the tools to handle
this too. In “How to Increase Productivity” master seminar leaders will take
Sterling Management clients through how to reduce unnecessary and distracting
interruptions, how to manage workflow, and how to present recommendations, new ideas
and solutions. This Sterling Management seminar will give business owners and their
staff the tools they need to remove the frustration and confusion that slows output.

With these Sterling Management seminars under a practice owner’s belt, he or she can
bring staff to Sterling’s “World-Class Customer Service” seminar where they’ll learn
what truly great customer service is, and how to deliver it to every customer so
they not only remain loyal, but recommend others use the practice-owner’s services.

These are three of twenty-three unique Sterling Management seminars that will be
delivered at Sterling Management’s Chicago Practice Management Workshop.

Sterling Management: 316 West Wilson Avenue, Glendale California 91203 phone (818)
241-1144 • Fax (818) 241-0271 • e-mail: info@sterling.us


Web Site = http://sterling-management.com

Contact Details = Sterling Management: 316 West Wilson Avenue, Glendale California
91203 phone (818) 241-1144 • Fax (818) 241-0271 • e-mail: info@sterling.us