Released on = June 21, 2007, 5:29 am

Press Release Author = Raya Contact Center

Industry = Telecommunications

Press Release Summary = Being known for Automotive Best Practice, Raya Contact
Center was entrusted by Chrysler Group to provide call center services 24/7 for
their prestigious brands including: Chrysler, Dodge and Jeep.

Press Release Body = Being known for Automotive Best Practice, Raya Contact Center
was entrusted by Chrysler Group to provide call center services 24/7 for their
prestigious brands including: Chrysler, Dodge and Jeep. Chrysler Group requested
that the 24/7 call center responds to the incoming calls about the Chrysler, Dodge
and Jeep brands that includes General and product information, Ad response, Database
building, Campaign management, and Lead generation. Customer Satisfaction Survey and
Sales Satisfaction Survey for the Chrysler, Dodge and Jeep brands will be
implemented during the next quarter. Chrysler Group will gain numerous advantages as
a result of the call center services, such as higher awareness of customers of the
specifications of their brands and building a solid online profiled database that
can be used in marketing activities.

In addition, Chrysler Group has extended the scope of their operations with RCC to
support its Jeep Inspection Campaign. Jeep is providing its customers with free
inspection for their cars for the models of 1993-2001. It is also offering
discounts and guarantees when the customer changes some of the components of the
car. Call center agents will handle the Jeep Ad Response Campaign including setting
appointments for the service centers and Campaign management activities.

John J. Stech Chrysler Group\'s CEO said, \"The establishment of a Call Center for
Chrysler, Jeep and Dodge in Egypt is an essential aspect of our on-going customer
relationship management program. Raya Contact Center has been very responsive in
meeting our needs and we are constantly looking at new ways to enhance the level of
services offered by our sales and service network.\"

RCC is continuously proving its high expertise in delivering call center services to
the automotive industry to Chrysler Group as it had exceeded their expectations in
the on-going project with Mercedes Benz: one of a wide variety of impressive brands
offered by Chrysler Group.


Web Site = http://www.rayacontactcenter.com

Contact Details = 7A Mohamed Nagy Street,
El Haey El Motamez, Atlas Zone,
\"6th Of October City, Giza,
\"
Egypt.
Postal Code: 12311
Phone number:(+202)8278900
Fax:(+202)8278902
sales@rayacorp.com
www.rayacontactcenter.com